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Runco VX-22i Installation/Operation Manual 61

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5.3

Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may

encounter with the VX-22i. If the suggested solutions fail to resolve the problem or if you

encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom Possible Cause(s) Solution

The projector does not turn

on after initial installation.

• The VX-22i is not plugged

in or the AC outlet is not

active.

• Ensure that the VX-22i is

plugged in and that the AC

outlet is active.

The projector is on, but there

is no video image on-screen.

• Incorrect source selection.

• Source component is not

turned on.

• Select the correct source.

• Turn on the source.

A projected image from a

DVD is split or otherwise

scrambled.

• DVD player is set to

progressive scan mode.

• Turn off progressive scan

on the DVD player.

Image is too bright and/or

lacks definition in the bright

areas of the image.

• Contrast is set too high. • Lower the contrast setting.

Image appears “washed out”

and/or dark areas appear too

bright.

• Brightness is set too high. • Lower the brightness

setting.

Colors in the image are

swapped; for example, reds

appear blue or vice versa.

•The Red/Pr, Green/Y or

Blue/Pb outputs from the

source are connected to

the wrong inputs on the

VX-22i.

• Ensure that the source

outputs are connected to

the correct input.

Image geometry is incorrect. • Incorrect aspect ratio

selection.

• Select the aspect ratio that

best matches the source

image and screen size

(refer to

Table 4-1).

The projector will not turn

back on after it was powered

down, or the image disap

pears during operation.

• The projector will not turn

on for two minutes after

power-down, to protect

the lamp.

• The lamp has failed.

• Wait two minutes until the

STAND-BY LED at the rear

of the projector turns

orange.

• Replace the lamp.

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